OENA® Applied AI

AI Creative

Imagery and video at the pace performance demands.

AI handles the volume; our designers direct, review and refine every asset so it stays unmistakably on-brand. New people, settings, hooks and formats in hours rather than a new shoot, so the creative testing never runs dry.

  • Product and lifestyle imagery
  • Short-form video and motion
  • Ad variants in batches of four to eight
  • Seasonal and localised versions

AI Search

Get recommended by the answer engines.

Answer-engine and generative search optimisation, so ChatGPT, Perplexity and Google's AI results recommend your products and cite your store.

  • AI visibility audit
  • Product data and structured data fixes
  • Content built to be cited
  • Monthly share-of-answer report

Agentic Commerce

Ready to be found, and bought, by AI shopping agents.

AI assistants are starting to shop on people's behalf. We get your catalogue ready for them: clean, machine-readable product data, the new shopping protocols, and checkout where it's available. For US buyers parts of this are live today; in the UK it's arriving, and the brands with their data in order will be first in line.

  • Agent-readiness audit of your catalogue
  • Product data cleaned and structured
  • Feeds for Shopify Catalog and Merchant Center
  • Set-up on eligible AI shopping channels

AI Lifecycle

The right message, to the right customer, at the right moment.

Klaviyo's predictive models put a number on what each customer is likely to do next: when they'll order, what they're worth and who's drifting away. We build the flows and segments around those signals, and use AI to write and test faster.

  • Predictive segments in Klaviyo
  • Win-back, replenishment and VIP flows
  • AI-assisted copy and testing
  • Monthly lifecycle review

AI Customer Service

Answers in seconds, with a person when it matters.

An AI support agent trained on your products, policies and tone of voice, answering the common questions instantly and handing anything delicate to your team. Set up well, it does more than deflect tickets: it recommends, edits orders and saves sales.

  • Ticket audit by intent
  • AI agent trained on your store
  • Hand-over rules and escalation paths
  • Weekly quality review

AI Workflows

Improvements that ship in days, not quarters.

AI built into how we develop and operate, so improvements ship in days and your team spends its time on decisions, not admin. From AI-accelerated Shopify development to the internal tools and reports your team would otherwise build by hand.

  • Workflow and tooling audit
  • AI-accelerated Shopify development
  • Custom internal tools and automated reporting
  • Team training and documentation

OENA® Lens

Every channel in one view, ranked by money at stake.

Spend, revenue, blended ROAS and orders across Meta, Google, TikTok, Shopify and Klaviyo in one place, with every finding sized in revenue and written up with the fix.

  • One connected view
  • Spend vs revenue, against target
  • Creative fatigue, caught early
  • Audiences, regions and lifecycle

[ OENA® Applied AI ]

AI applied across creative, search and how we build.